📌 HELP CENTER – FindGigoloClub Official Support Page

Gigolo Help Center – how can we help you? The FindGigoloClub Support Guide is a one-stop shop for all our registered gigolos and new members who need support with setting up their profile, communicating with clients, payment issues, safety concerns, feedback, or any other issue listed in our website’s terms of use.

We are on a mission to create a safe, trusted, and professional place where service providers feel supported, protected, and appreciated. And you will find here, all laid out and clearly explained, with a step-by-step approach, what everyone — members or wanna-bees — needs to know.

1️⃣ Registration & Profile Approval Support

Creating a verified and successful gigolo profile requires accuracy, professional presentation, and compliance with identity guidelines.

If you face issues during registration, our team can help with:

- ✔ Document upload problems
- ✔ Verification delays
- ✔ Rejected profile corrections
- ✔ Account review and approval status
- ✔ Guidance on how to improve your bio and photos

Tips for a Strong Verified Profile:

1. Don’t use face filters (no helmets, sunglasses, or the like).
2. Submit Documentary Proof of identity.
3. Include full-body pics in clean clothes with a confident stance.
4. Write a professional bio including personality, skills, and services.
5. Keep your phone and email active and reachable.

Your profile is usually approved within 24–72 hours, depending on the queue and security review.

If you still need help, scroll below and submit a support request.

2️⃣ How to Talk to Clients (Professional Communication Guide)

How you communicate determines whether the lead becomes a confirmed booking, professional etiquette, patience, and a respectful tone establish confidence.

Dos When Talking to a Client:

- ✔ Start a conversation politely
- ✔ Introduce yourself with your name
- ✔ Ask what service or expectation they have
- ✔ Confirm date and location clearly
- ✔ Share price confidently — not aggressively

Example:

“Hello, I’m (Your Name). Thank you for contacting me.
Please let me know your ideal date, location, and expectations so I can help you better.”

Don’ts When Talking to a Client:

❌ Don’t use abusive language
❌ Don’t demand immediate payment
❌ Don’t force personal or intimate questions
❌ Don’t argue or lose your temper

Professional communication increases repeat bookings and positive reviews.

If you want a downloadable conversation guide, you may request one in the support form.

3️⃣ Payment Support & Issues Handling

Payment issues can occur due to misunderstandings, technical delays, or incorrect proof. If you come across any of the following:

- 🔹 No payment received
- 🔹 Fake screenshot
- 🔹 Client delaying payment
- 🔹 Partial amount only
- 🔹 Technical deduction

Do NOT argue, threaten, or panic.

Follow this process instead:

1. Screenshot the conversation and payment proof
2. Write a short explanation
3. Attach evidence in the support form
4. Submit the case to the support team

Our team will review and assist based on platform rules.

4️⃣ Refund Support

Refund decisions are handled through a dedicated, separate system.

Suppose you qualify under the platform’s verified eligibility (including the new rule: profile approved, but no clients received in the committed timeline). In that case, you can apply for a refund via the official Refund Page.

👉 Button: Request for Gigolo Refund

5️⃣ When the Client Doesn't Attend The Meeting

If the Client confirms, but:

Cancels last minute
Arrives late
Stops responding
Never shows up

You must report the situation within 24 hours, along with chat proof.

Once we review:

✔ Fake clients are blocked

✔ Repeat behaviour tracked

✔ Priority booking assistance may be provided

This ensures only serious and verified clients remain active.

6️⃣ Client Did Not Pay After Service (Important Safety Rule)

In rare cases, if a client refuses to pay after the service:

- 🚫 Do NOT fight
- 🚫 Do NOT threaten
- 🚫 Do NOT take legal action personally
- 🚫 Do NOT continue messaging repeatedly

Instead:

- ✔ Collect screenshots
- ✔ Provide full situation summary
- ✔ Submit report to support

Our platform protection system will take the necessary actions — including issuing warnings, suspending accounts, or adding to the blocklist.

Your safety comes first.

7️⃣ Feedback, Complaints & Safety Reporting

Your feedback improves the platform for everyone.

You may report:

- Fake profiles
- Payment scams
- Abusive behavior
- Platform improvement suggestions
- Safety risks or emergencies

All complaints remain 100% confidential.

📩 Contact Support Team

Average time to answer for our support team:

⏱ 30 Minutes to 12 Hours

Please complete the form below to send on Email:

Full Name:
Registered Number:
City:
Issue Category:
Upload Screenshot(s):
Describe Your Issue:

This details send me on this Email:- Contact Support

Gigolo Help FAQ's

(For Gigolo Members & Registered Users)

1️⃣ How long does profile verification take?

It usually takes between 24 to 72 hours for the profile to be verified and it varies depending on picture quality, document clarity and verification queue. Our support staff will inform you if they need more information.

2️⃣ Why was my profile rejected?

Profiles are usually rejected for the following reasons: Blurry or filtered photos Fake or unreadable ID documents Incomplete or unclear bio Violation of communication or platform rules Your profile can be edited and reposted. If you need help sprucing up your profile, our support team can assist.

3️⃣ How can I improve my chances of receiving more clients?

To increase bookings: ✔ Upload high-quality, confident photos ✔ Write a clear, attractive, and professional bio ✔ Respond politely and quickly to client messages ✔ Maintain a respectful attitude ✔ Stay active and keep your status available A professional tone and good behavior lead to repeat clients and higher ratings.

4️⃣ What should I do if the client is rude or abusive?

In the case of abusive or dangerous behaviour: 🚫 Do NOT argue 🚫 Do NOT respond emotionally ✔ Take screenshots ✔ Block the client ✔ Report the incident in Support Form We will review and take action if required.

5️⃣ What if the client confirms but doesn’t attend the meeting?

If you arrived at the meeting location but the client: Cancels last minute Does not show up Stops responding Please report the case within 24 hours using proof. Fake or repeated behavior leads to client blacklist and support assistance.

6️⃣ Is the refund available if I don't get any clients?

Yes — if your profile is approved and you do not receive any real client within the promised time period, you may request a refund. 👉 Refund processing is handled ONLY through the official refund page.

7️⃣ Can I contact clients directly outside the platform?

Once a client confirms and payment proof is valid, you may communicate through approved channels like: ✔ WhatsApp (Optional) ✔ Call (If client allows) However: ❌ Never force the client ❌ Never ask for personal pictures ❌ Never share private content

8️⃣ What should I do if the client refuses to pay after service?

In this situation: 🚫 Do not fight or threaten 🚫 Do not take action personally Instead: ✔ Save chat proof ✔ Report through Help Form ✔ Allow our platform to respond officially We support our verified members and take serious action against non-paying users.

9️⃣ Are my identity and personal details safe?

Yes. Your identity, documents, and personal information are secure and confidential. We never share personal data publicly or with clients without permission.

🔟 How do I contact support if I need urgent help?

You can reach us by: Filling the Support Form Using the WhatsApp Support Button Emailing support team (if available based on region) The response time is between 30 minutes up to 12 hours and depends on type of the issue.

Need More Help?

If your question is not listed here, you may submit your issue through the Support Form below.

👉 We’re here to support you — always.
💙 FindGigoloClub Support Team